BOOKING TERMS & CONDITIONS

  1. All bookings must be received using the appropriate Booking Form.
  2. Bookings are not confirmed until the full deposit payment has been received and processed.
  3. Full payment must be received prior to commencement of the tour. Failure to do so will result in the person(s) being denied the right to join the tour until all outstanding balances are received.
  4. All rates listed are per person sharing the selected room.
  5. All prices quoted are in AUD Dollars, unless stated otherwise.
  6. Prices listed are valid for the initial release of tour packages. We reserve the right to alter pricing as necessary due to changes in availability of accommodation, tickets, transport or other items, currency fluctuations or other circumstances. Details will be provided if this occurs
  7. The rate includes all items outlined, updates and administration, applicable domestic and overseas taxes. It does not include, travel insurance, passports and visa expenses or items of a personal nature
  8. Once a booking form and deposit has been received, the package is considered sold, and the person making the booking is liable for all the remaining payments outlined for the booking.
  9. If a scheduled tour payment has not been received 14 days past the due date, the package will be deemed to have been cancelled. All cancellations incur a 100% cancellation fee. Tour members will be reminded of any overdue payments prior to this occurring.
  10. Travel insurance is recommended for all people travelling on any SportsLink Travel tour. SportsLink Travel is not responsible for any costs associated with travel delay, damage, sickness, injury or death to tour members. Any costs must be covered by the person(s) involved. SportsLink Travel may seek to recover any costs incurred by them where a tour member is responsible for incurring these costs.
  11. Passports and visas (where necessary) are the sole responsibility of the person travelling. SportsLink Travel bears no responsibility for issues, delays or refusal of entry for anyone failing to have the correct documentation or denied entry to a country for any other reason. No refunds or compensation is payable for any subsequent delay which results in missing part or all of the associated tour due to these issues.
  12. At times, due to unforeseen circumstances, variations to the tour inclusions or dates may occur.
  13. Tour members are expected to conduct themselves in an appropriate manner at all times, taking into consideration the comfort of other tour members as well as the local laws and customs. Failure to comply with this, particularly regarding the breaking of any laws, may result in the immediate cancellation and removal from the tour. Accommodation, transport and event providers may also take this course of action as they deem appropriate, which is outside of the control of SportsLink Travel. If any event of this action taking place, no compensation is payable to the person(s) involved or refund for any unused portion of the remaining tour.
  14. Cancellation fees. Unless outlined differently for a specific tour, the following cancellation fees apply. This does not cover airfares which have their own conditions.
    • More than 180 days prior to departure – 25% of total tour cost
    • 120 – 179 days prior to departure – 50% of total tour cost
    • 60 – 119 days prior to departure – 75% of total tour cost
    • Less than 60 days – 100% of total tour cost